A: Yes, for the safety and well-being of all our guests, dogs must be fully vaccinated to participate in both our daycare and boarding services. Up-to-date vaccinations help maintain a healthy environment, ensuring that every pet can enjoy their time at The Lodge with peace of mind.

A: We require proof of current vaccinations for Rabies, Distemper, Parvovirus, and Bordetella (kennel cough). Please ensure that your dog's vaccinations are up-to-date and provide documentation during the registration process.

A: Yes, we welcome you to schedule a tour of The Lodge to explore our state-of-the-art facility and see firsthand the environment where your pet will stay and play. To ensure personalized attention, we recommend scheduling a tour in advance.

A: The Lodge is committed to providing exceptional care for your furry companions. Our operating hours are as follows:

Monday to Sunday 7 am - 7 pm
Other times by appointment

Please note that these hours may be subject to change, and appointments are recommended for visits and tours. Feel free to contact us to schedule a visit or inquire about our services.

A: Making a reservation with The Lodge is easy! Simply create a profile in our system here, then visit our reservation platform or download our app (iOS or Android) to explore our services and availability. The online reservation system allows you to secure your pet's spot with a few clicks. For first-time guests, we may request additional information, including vaccination records and a brief overview of your pet's behaviour and preferences.

A: Yes, you are encouraged to bring your pet's food, however we also have our own food available for a fee should the need arise.

A: Every suite is outfitted with a pet bed as part of our base service which is washed daily to meet our cleanliness standards. We do allow external dog beds or toys to be brought into the facility, but do ask that any beds have a removable cover for washing.

A: Yes, we offer onsite grooming services to pamper your pet during their stay. From nail trims to full grooming sessions, our experienced groomers ensure your pet looks and feels their best. Please visit our Grooming section.

A: Absolutely! We are happy to administer any medication your dog may be on. Please provide detailed instructions and the medication during the check-in process to ensure your pet's health needs are met during their stay.

A: Yes, starting in the near future, The Lodge will offer pick-up and drop-off services for your convenience. A fee will apply for this additional service, allowing you to focus on your schedule while ensuring your pet arrives safely at our facility or returns home comfortably.

A: Yes, a meet and greet is essential to assess your dog's behaviour and ensure a positive experience in our facility. This allows us to understand your pet's needs, preferences, and compatibility with our environment. Please contact us to schedule a meet and greet in advance of your desired daycare or boarding dates.

A: Canine Field Co provides comprehensive training programs led by our lead trainer, Kevin Riddell. Programs include puppy foundations, obedience classes, and private training sessions. Check our training section for more details.

A: Yes, starting in Summer 2024, we will open a membership-based public dog park with features like secure access, daily cleaning, pond access, and exclusive pricing for stays at The Lodge.